It’s easy to get in touch with Sunriver Metal Works by filling out our custom metal art contact form. Also, you can give us a call at 541-323-1796!
Custom Metal Art Contact Form
You’ll find our contact form in the menu drop down →CONTACT US and on each product page.
How We Use Information from the Custom Metal Art Contact form
- Name and Email – Please provide the best email address to contact you at. Work email systems may filter out emails into junk files, so personal emails seem to work the best. Double check your address to ensure that our responding email doesn’t return as “undeliverable”.
- Phone Number – We WILL call you if you include your phone number. Sometimes it’s just easier to discuss a project than relying on email.
- Message – Be as specific as you can about the metal art or sign you want to create. At a minimum, DIMENSIONS you are working with will help us provide you with a cost estimate. If you have seen a product on our website that is similar to what you’re looking for, list the SMW# of the item. Describe how you will use the item (is it for your garden, and you will need a garden stake?).
- How did you find us? – We are always interested in how people find us on the internet. Did you use Google? What words did you search for? This information helps us to determine how we name our photos, products, and blog posts.
- Attach a File – If you have a jpeg image or photo you want us to use for your custom metal art, attach it here. Did you capture your ideas on a piece of paper? Take a photo of them or scan them into a document and attach. We can view png, jpg, pdf, gif, bmp, or other generic files. Since we don’t have Macs, so we can’t view eps files. If you can save the file as one of the generic types, it will help us help you.
How Quickly Will We Respond to Your Contact?
It’s really easy to contact us using the custom metal art contact form. The form is sent directly to us at info@sunrivermetalworks.com. If you prefer, you can contact us directly via email. We respond within 12 hours and usually within the hour of receiving the form. Email will be the main form of communicating with our customers. However, we will definitely call if we have questions. Sometimes it’s just easier to talk about the project.
So, look for Part 2 of this blog post in the coming weeks. We want you to feel comfortable about providing us information. Your satisfaction with your custom metal art and our responsiveness is our ultimate goal.