FAQs
We update our FAQS (frequently asked questions) as necessary. If you have a question that you don’t see answered here, give us a call at 541-323-1796 or contact us through email at info@sunrivermetalworks.com or contact us by our online form.
Is there a brick and mortar store where I can purchase your products?
You will find our products in two Bend, Oregon stores. Bendy Dog at 112 NW Minnesota Avenue carries dog-related products; Red Pinecone at 114 NW Minnesota Avenue carries a wider variety of our products. Call us at 541-323-1796 to arrange a visit to our home-based business in Sunriver.
How do I purchase items from your website?
]You can use our Order/Customize form to order any item from our website. Please be sure to provide a SMW# and shipping address, so we can calculate shipping. We will respond to your contact within 12 hours. Visit our In-Stock Product page for more information.
How long will it take to get my item?
How do I customize an existing product?
If you find an item you want to customize, complete the Order/Customize form. Read more about the process here.
Can I use any image to create my custom item
What are my color or patina options?
How large of an item can I create?
Is it safe to keep my item outside?
The majority of our products have an automotive clear coat applied before shipping. This ensures that the piece will have an extended life if kept outdoors.